Blackballed by machine learning: how algorithms can destroy your chances of getting a job The Guardian’s published a long excerpt from Cathy O’Neil’s essential new book, Weapons of Math Destruction, in which O’Neil describes the…
Companies that create exceptional customer experiences can set themselves apart from their competitors.
The many ways we act by default (without even knowing it). Source: Set It and Forget It: How Default Settings Rule the World – ProPublica
This article from Ameet Ranadive was so compelling and spot-on that I was able to overlook its inclusion of a Dilbert cartoon. Keep it simple folks! I came across a Tweetstorm from Mark Suster last weekend that got me…
Researchers have trained neural networks to identify obscured faces with disturbingly high accuracy. Source: ‘Faceless Recognition System’ Can Identify You Even When You Hide Your Face
A nice, quick overview of responsive and adaptive design; great for helping explain the concepts to product owners, project managers, etc. Learn what makes responsive web design work. Responsive vs Adaptive design, The Flow, Relative…
In this piece, we want to narrow our focus to best understand how the fundamental differences between how Web and mobile are used require different tactics. Source: Practical Tips for Web and Mobile Usability Tests
Imagine a world where bots are ubiquitous… a world where nearly every online interaction takes place with a Siri, Alexa, Cortana or some soon-to-be-named.. Source: The human role in a bot-dominated future | TechCrunch
Dan Turner explores the gray areas of user expectations, honest interfaces, and making design decisions with integrity. Source: Design, White Lies & Ethics · An A List Apart Article
Partyline – The future of UI is text Source: The future of UI is text