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To Get Consumers to Trust AI, Show Them Its Benefits

Artificial intelligence (AI) is emerging in applications like autonomous vehicles and medical assistance devices. But even when the technology is ready to use and has been shown to meet customer demands, there’s still a great… 

9 basic principles of responsive web design

A nice, quick overview of responsive and adaptive design; great for helping explain the concepts to product owners, project managers, etc. Learn what makes responsive web design work. Responsive vs Adaptive design, The Flow, Relative… 

Design, White Lies & Ethics

Dan Turner explores the gray areas of user expectations, honest interfaces, and making design decisions with integrity. Source: Design, White Lies & Ethics · An A List Apart Article

Pokémon Go, Amazon Dash, and the Future of User Interaction

Sustainable success requires the right touch; sustainable digital success requires the right touchpoints. Already the fastest-growing mobile game in US history, Pokémon Go’s astonishing popularity highlights how profoundly touchpoints — any interaction between your customer and…