Macy’s has launched an in-store AI assistant powered by IBM’s Watsonby adminJuly 22, 2016 Source: Macy’s has launched an in-store AI assistant powered by IBM’s Watson Tags:Artificial IntelligenceCustomer ExperienceIBM Watson Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Name * Email * Website Comment * Save my name, email, and website in this browser for the next time I comment. The reCAPTCHA verification period has expired. Please reload the page. Δ This site uses Akismet to reduce spam. Learn how your comment data is processed.